FAQ

settings.tab.title.demo

可以選擇哪些付款方式呢?


《阿查依蘭的呼喚》紀錄片發行與文化重建計劃共可以選擇:信用卡刷卡、ATM 轉帳、超商繳費三種付款方式。




請問回饋品可以寄到國外嗎?運費如何計算?


可以寄至國外,請來信 yu.chen.documentary@gmail.com,我們經回覆核算後的運費給您,再請於下單時補上,運費將會以物流業計算為準,但若寄送時發生遺失、毀損等狀況,則贊助者須自行負責。




贊助訂單成立後,可以更改付款方式、訂單內容或取消訂單嗎?


很抱歉!訂單產生後即無法自行修改,若需修改訂單或退款,請將您的姓名、訂單號碼、原因以電子郵件寄至 yu.chen.documentary@gmail.com,將有專人為您處理




何時可以收到回饋品?


除了電影 DVD、藍光,將於電影上映後寄出之外,其餘方案之回饋品將於電影上映前寄出。




如何使用《阿查依蘭的呼喚》電影兌換券?


憑電影交換券於全台首映上映戲院窗口換票劃位入場。持本券於上映期間內至全台首輪上映戲院售票口劃位,得兌換《阿查依蘭的呼喚》正式電影入場券乙張,不適用於網路訂票,逾期作廢,不得折合現金。放映期間、級數依上映戲院現場公布為準,本券須加蓋本公司鋼印或票券專用章始生效。




部落手作品說明


飾品與背心(除聯名耳環、零錢包及帆布袋)皆為廖莉華頭目及族人親手製作,保留手作質地,且每個回饋品皆是獨一無二。




我是媒體記者/企業單位,若想報導此集資計畫或有包場等深度合作需求,應該與誰聯繫?


請來信 yu.chen.documentary@gmail.com,將有專人為您處理。





© 2020 KEMP & COMPANY

Shipping & Returns

fEffective date: April 1, 2020

 

A flat rate of $5.99 shipping charge will be applied at checkout. Expect delivery 7-10 business days arriving by media mail. Should you require expedited shipping, please contact John@kempsosolutions.com for special arrangements and an additional shipping charge based on weight and shipping method. Returns are accepted on damaged books only.

Kemp & Company Privacy Policy

Effective date: April 1, 2020

 

Information you provide us directly

We ask for certain information such as your name, address, city, state or province, country, zip code, phone number and e-mail address when you order products or if you correspond with us. We may also retain any messages you send as well as add you to our e-mail communications. 

 

On information we may receive from third parties, such as Facebook, by “following” or “liking,” the third party may pass certain information about your use of its service to Kemp & Company.

 

Analytics Information

We may directly collect analytics data, or use third-party analytic tools and services, to help us measure traffic and usage trends to improve our service and reach. We collect and use these analytics in aggregate form such that there is no intention of identifying a particular individual user.

 

Cookies Usage

The service provider of this website (Wix) uses cookies for many important reasons, such as providing a great experience for our visitors and customers, to identify our registered visitors, and to monitor and analyze the performance, operation and effectiveness of the Wix platform.

 

Sharing of Your Information

We will not rent or sell your information to third parties without your consent with the following exception:

Only limited information to provide service and products to you by third-party business partners who are Trusted Users for the purpose of product preparation and delivery. We will require third parties to comply with this Privacy Policy, or operate under a similar Privacy Policy.

 

How We Store and Protect Your Information

The security of your information is very important to us. Contact information is only for our use and will not be shared except as described above.

 

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, AmericanExpress and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

 

In the event of any information under our control that is compromised as a result of a breach of security, Kemp & Company will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps in accordance with any applicable laws and regulations.

Handling of Your Information

You can stop receiving promotional email communications from us by unsubscribing to any notification. We will promptly comply with your unsubscribe requests.

 

You may not opt out of service-related communications, such as account verification, purchase and billing confirmations and reminders with regard to purchases, technical and security notices. 

If you have any questions please contact us directly at John@KempCoSolutions.com

0CART