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KEMP & COMPANY

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Shipping & Returns

fEffective date: April 1, 2020

A flat rate of $5.99 shipping charge will be applied at checkout. Expect delivery 7-10 business days arriving by media mail. Should you require expedited shipping, please contact John@kempsosolutions.com for special arrangements and an additional shipping charge based on weight and shipping method. Returns are accepted on damaged books only.

Kemp & Company Privacy Policy

Effective date: April 1, 2020

Information you provide us directly

We ask for certain information such as your name, address, city, state or province, country, zip code, phone number and e-mail address when you order products or if you correspond with us. We may also retain any messages you send as well as add you to our e-mail communications.

On information we may receive from third parties, such as Facebook, by “following” or “liking,” the third party may pass certain information about your use of its service to Kemp & Company.

Analytics Information

We may directly collect analytics data, or use third-party analytic tools and services, to help us measure traffic and usage trends to improve our service and reach. We collect and use these analytics in aggregate form such that there is no intention of identifying a particular individual user.

Cookies Usage

The service provider of this website (Wix) uses cookies for many important reasons, such as providing a great experience for our visitors and customers, to identify our registered visitors, and to monitor and analyze the performance, operation and effectiveness of the Wix platform.

Sharing of Your Information

We will not rent or sell your information to third parties without your consent with the following exception:

Only limited information to provide service and products to you by third-party business partners who are Trusted Users for the purpose of product preparation and delivery. We will require third parties to comply with this Privacy Policy, or operate under a similar Privacy Policy.

How We Store and Protect Your Information

The security of your information is very important to us. Contact information is only for our use and will not be shared except as described above.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, AmericanExpress and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

In the event of any information under our control that is compromised as a result of a breach of security, Kemp & Company will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps in accordance with any applicable laws and regulations.

Handling of Your Information

You can stop receiving promotional email communications from us by unsubscribing to any notification. We will promptly comply with your unsubscribe requests.

You may not opt out of service-related communications, such as account verification, purchase and billing confirmations and reminders with regard to purchases, technical and security notices.

If you have any questions please contact us directly at John@KempCoSolutions.com

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